The Consumer may exercise the right of withdrawal, returning the goods received and obtaining the reimbursement of the price. They are excluded from the reimbursement of the sum: shipping costs (of whatever value they are). The Consumer who for any reason is not satisfied with the purchase made, has the right to withdraw from the contract, without any penalty and without specifying the reason, within 14 working days from the day on which you or a third party, different by the carrier and by you designated, acquires the physical possession of the goods. Return costs are charged to the customer. The Consumer cannot exercise this right of withdrawal – on the purchase contracts for audiovisual products or sealed computer software, which have been opened by the same; – on products made to measure or clearly personalized – on products which by their nature cannot be returned or are liable to deteriorate or expire rapidly. To exercise the right of withdrawal, the Consumer is required to inform us of his decision to withdraw from this contract by an explicit declaration sent by post, fax or e-mail to the following address: “System Elettronica snc”, Via A. Gramsci, 10, 01032 Caprarola – tel 0761/646787 – fax 0761/646787 – email: info@ecoworld-shop.com “EcoWorld-Shop.com” will accept the returned goods reserving the right to verify that the products have been returned to the ORIGINAL STATE, that no DAMAGE TO THE PRODUCT BY THE USER has been ARRECATED and that they are returned with the ORIGINAL PACKAGING; only in this case will he forward the amount paid by the Consumer for the purchase of the products. The refund will be made after acceptance of the product returned by Ecoworld-shop.com